# Where to get help?

{% hint style="info" %}
**We are always available to help in the discord. Please make sure to log a support ticket with detailed instructions.** [**https://discord.gg/BMWXqxJgjf**](https://discord.gg/BMWXqxJgjf)
{% endhint %}

On-ramp Support: 

 

VaporDEX provides two options for fiat on-ramping. Mt. Pelerin is a platform available to non U.S. residents and Onramper is a fiat on-ramp aggregator available to U.S. residents. For inquiries related to on-ramping transactions, you can contact them here: 

 

* Mt. Pelerin:  <hello@mtpelerin.com> &#x20;

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* Onramper:&#x20;

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In addition, we recommend contacting the specific onramp that was used to process your transaction:&#x20;

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* Moonpay: <https://support.moonpay.com/hc/en-gb/categories/360001595097-Customer-Support-Help-Center> &#x20;

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* Wyre: <https://support.sendwyre.com/hc/en-us/requests/new> &#x20;

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* Xanpool: (no contact listed)&#x20;

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* Mercuryo: <https://help.mercuryo.io/en/collections/1549864-customer-support-help-center> &#x20;

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* Coinify: <https://help.coinify.com/hc/en-us/requests/new> &#x20;

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* Indacoin: <support@indacoin.com> &#x20;

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* Utorg: <support@utorg.pro> &#x20;

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* Transak: <support@transak.com> &#x20;

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* Itez: <https://itez.com/support> &#x20;


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