Where to get help?

We are always available to help in the discord. Please make sure to log a support ticket with detailed instructions. https://discord.gg/BMWXqxJgjf

On-ramp Support:

VaporDEX provides two options for fiat on-ramping. Mt. Pelerin is a platform available to non U.S. residents and Onramper is a fiat on-ramp aggregator available to U.S. residents. For inquiries related to on-ramping transactions, you can contact them here:

• Mt. Pelerin: [e-mail]

• Onramper:

In addition, we recommend contacting the specific onramp that was used to process your transaction:

• Moonpay: https://support.moonpay.com/hc/en-gb/categories/360001595097-Customer-Support-Help-Center

• Wyre: https://support.sendwyre.com/hc/en-us/requests/new

• Xanpool: (no contact listed)

• Mercuryo: https://help.mercuryo.io/en/collections/1549864-customer-support-help-center

• Coinify: https://help.coinify.com/hc/en-us/requests/new

• Indacoin: [e-mail]

• Utorg: [e-mail]

• Transak: [e-mail]

• Itez: https://itez.com/support