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Where to get help?

We are always available to help in the discord. Please make sure to log a support ticket with detailed instructions. https://discord.gg/BMWXqxJgjf​
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On-ramp Support: 
 
VaporDEX provides two options for fiat on-ramping. Mt. Pelerin is a platform available to non U.S. residents and Onramper is a fiat on-ramp aggregator available to U.S. residents. For inquiries related to on-ramping transactions, you can contact them here: 
 
Mt. Pelerin:  [email protected]  
 
Onramper: 
 
In addition, we recommend contacting the specific onramp that was used to process your transaction: 
 
Moonpay: https://support.moonpay.com/hc/en-gb/categories/360001595097-Customer-Support-Help-Center  
 
Wyre: https://support.sendwyre.com/hc/en-us/requests/new  
 
Xanpool: (no contact listed) 
 
Mercuryo: https://help.mercuryo.io/en/collections/1549864-customer-support-help-center  
 
Coinify: https://help.coinify.com/hc/en-us/requests/new  
 
Indacoin: [email protected]  
 
Utorg: [email protected]  
 
Transak: [email protected]  
 
Itez: https://itez.com/support
Stratosphere FAQ
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